Legal notice

Pineapple Luxury is jointly operated by a company from Virginia, USA, and a company from Osaka, Japan.

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American branch: Pineapple Trading LLC

Address: 2648 Quality Ct, Virginia Beach VA 23454, USA

Telephone number: +1(757) 689-7262

Email: shop@pineappleluxury.com
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Japan Branch: Takeda Ltd.

Address: Tamada Bldg 402, 3-25 Ikutamamaemachi, Tennoji Ward, Osaka, Japan 543-0072

Telephone number: +81(6) 6777-9074

Email: shop@pineappleluxury.com

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Selling price: Displayed for each item

Other necessary fees in addition to product price: Consumption tax (displayed prices include consumption tax)

Payment method and timing of payment:

※ You can choose credit card payment or PAYPAL payment for payment method.

※ Please make a payment within "3 business days" after placing an order.

※ If payment confirmation cannot be obtained even after 3 business days have passed, please note that it will be automatically treated as a cancellation.

Delivery timing of product:

※ We will process the shipment of the product sequentially after receiving your order and payment.

※ If you place an order and make a payment by 9:00 AM(EDT), we will ship it to you within 2 business day.

※ We do not ship on Saturdays, Sundays, holidays, or during long vacation periods.

Delivery method of product:

Please refer to the "Shipping and Delivery" page.

https://www.pineappleluxury.com/policies/shipping-policy

About returns, defective products, cancellations, and return deadlines:

Please refer to the "Returns & Refunds" page.

https://www.pineappleluxury.com/policies/refund-policy